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Terms & Conditions
Please read these terms carefully before using our website or services.
Legal Agreement
These terms constitute a binding legal agreement between you and ProWrap.
Purchase Terms
Guidelines and rules for ordering products on our platform.
Payment Policies
Information about accepted payment methods and billing processes.
User Responsibilities
Your obligations when using our website and services.
1. Introduction
Welcome to ProWrap Packaging Pvt Ltd (“ProWrap”, “we”, “us”, or “our”). These Terms and Conditions govern your access to and use of prowrap.com, including any content, functionality, and services offered on or through the website.
By using our website or placing an order with us, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you must not access or use our website.
2. User Accounts
When you create an account with us, you must provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. We reserve the right to disable any user account at any time if, in our opinion, you have violated any provisions of these Terms and Conditions.
3. Orders and Purchases
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse any order without giving a reason. By placing an order, you warrant that:
- You are legally capable of entering into binding contracts
- You are at least 18 years old
- The information you provide to us is accurate and complete
Once we receive your order, we will send you an order confirmation via email, which constitutes our acceptance of your order and forms a legally binding contract between us.
4. Pricing and Payment
All prices listed on our website are in Indian Rupees (₹) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice.
Payment must be made in full before the delivery of products. We accept various payment methods as indicated on our website during the checkout process. By providing payment information, you represent and warrant that you are authorized to use the designated payment method
5. Product Information
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our website. However, we cannot guarantee that your computer or mobile device’s display accurately reflects the actual color of the products.
We reserve the right to discontinue any product at any time. We are not liable if a product is unavailable. We also reserve the right to limit the quantities of any products offered.
6. Shipping and Delivery
We will make every effort to deliver products within the estimated timeframes; however, delays may occasionally occur due to unforeseen circumstances. We are not responsible for delays beyond our control, such as carrier delays or acts of nature.
Risk of loss and title for products purchased from our website pass to you upon delivery of the products to the carrier. It is your responsibility to file any claims with carriers for damaged or lost shipments.
7. Returns and Refunds
Our returns and refunds policy is governed by the terms outlined in our Returns Policy. Please refer to this policy for detailed information about the return process, eligibility, and refund procedures.
8. Intellectual Property
The content on our website, including text, graphics, logos, images, and software, is the property of ProWrap or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as follows:
- Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
- You may store files that are automatically cached by your web browser for display enhancement purposes
- You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution
9. Disclaimer of Warranties
OUR WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH OUR WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10. Limitation of Liability
IN NO EVENT WILL PROWRAP, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OUR WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON OUR WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
11. Governing Law
These Terms and Conditions and your use of the website shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of, or related to, these Terms and Conditions or the website shall be instituted exclusively in the courts located in Delhi, India.
These Terms and Conditions were last updated on April 10, 2025 and are subject to change without notice. Please check back regularly for updates.
